Appendix and index

Stakeholders

Allreal wishes to conduct real dialogue with its stakeholders. To this end, the company has created and established various platforms over the last few years. These include customer satisfaction surveys, extended employee surveys and training sessions on the Code of Conduct, which have a direct impact on the continuing development of products and communication channels. The most important stakeholders and the contact intervals are defined as follows (in alphabetical order):

Administration/authoritiesAs required
Meetings 
Postal mail 
E-mail 
Telephone conversations 
Clients/customersAs required
Online surveys 
Meetings 
E-mail 
Telephone conversations 
Events 
Websites 
Contractors/suppliersFrequently
Meetings 
Postal mail 
E-mail 
Telephone conversations 
EmployeesFrequently
Intranet 
E-mail 
Events 
Surveys 
Online form for suggestions for improvement 
Independent notification body in the event of improper conduct 
Financial analysts/investorsRegularly
Events 
Webcast 
E-mail 
MediaAs required
Media releases 
E-mail 
Telephone conversations 
The publicAs required
E-mail    
Websites 
Postal mail 
Telephone conversations 
ShareholdersRegularly
Reporting 
General Meeting 
Website 
Webcast 

Key topics

In dialogue with the most important stakeholders, the company has defined the following key topics for Allreal:

Environment

Allreal has and assumes environmental responsibilities. On the one hand, energy consumption and greenhouse gas emissions can be reduced by renovating buildings and infrastructure in yield-producing properties. On the other, Allreal is applying demanding standards and using future-oriented technologies for new-builds, especially those it develops in-house.

Employment

Allreal attaches importance to being an attractive employer. At a time of record-low unemployment rates and correspondingly strong demand for specialist staff in the various professional groups employed at Allreal, it is important that the company’s employees can develop further and receive support in the process. As a real estate company with its own Projects & Development division, the prevention of accidents is a top priority for Allreal. Freedom from discrimination, equal wages and equal opportunities are all put into practice at Allreal.

Compliance

Allreal treats its contractors, customers and partners as equals, and is a fair and reliable negotiation partner. Compliance with the applicable rules and laws – especially provisions relating to labour and social insurance – is of particular importance to the company.

Economic performance

Since its flotation 20 years ago, the company has been successfully operating in the Swiss real estate market and generates stable, recurring returns for owners. A large number of tenants, employees and contractors depend on the healthy financial development of the company. Allreal is convinced that the economic success of a company must be consistent with sustainable and responsible working practices.

GRI Content Index 2019

 

This report has been prepared in accordance with the GRI Standards: Core option

 

102

General Disclosures 2016

 
 

Organisational Profile

 

102-1

Name of organisation

Allreal Holding AG

102-2

Activities, brands, products, and services

2019 Annual Report – Business model and strategy

2019 CSR – Economy

102-3

Location of headquarters

Legal HQ: CH-6340 Baar

Operational HQ: CH-8050 Zürich

102-4

Location of operations

Switzerland

102-5

Ownership and legal form

2019 Annual Report – Corporate Governance

102-6

Markets served

Switzerland

102-7

Scale of the organisation

2019 CSR – Society

102-8

Information on employees and other workers

2019 CSR – Society

102-9

Supply chain

2019 CSR – Economy

102-10

Significant changes to the organization and its supply chain

Closing of the branch St. Gallen on 1 October 2019

102-11

Precautionary Principle or approach

2019 Annual Report – Notes on the consolidated statement of comprehensive income

102-12

External initiatives

none

102-13

Membership of associations

  • Verband der Immobilien-Investoren
  • Schweizer Verband für Wohnungswesen
  • Unternehmergruppe Wettbewerbsfähigkeit
  • Avenir Suisse
  • Zürcher Handelskammer
  • Zürcher Hauseigentümerverband
  • Forum Energie
  • Verein Minergie
  • Zürcher Studiengesellschaft für Bau- und Verkehrsfragen
 

Strategy

 

102-14

Statement from senior decision-maker

2019 CSR – Editorial

 

Ethics and integrity

 

102-16

Values, principles, standards, and norms of behaviour

Code of Conduct of 28 August 2018

 

Governance

 

102-18

Governance structure

2019 Annual Report – Organisation

 

Stakeholder engagement

 

102-40

List of stakeholder groups

2019 CSR – Appendix and index

102-41

Collective bargaining agreements

0% of employees covered by collective agreements

102-42

Identifying and selecting stakeholders

2019 CSR – Appendix and index

102-43

Approach to stakeholder engagement

2019 CSR – Appendix and index

102-44

Key topics and concerns raised

2019 CSR – Appendix and index

2019 CSR – Compliance

 

Reporting practice

 

102-45

Entities included in the consolidated financial statements

2019 Annual Report – Corporate Governance

102-46

Defining report content and topic Boundaries

2019 CSR – Appendix and index

102-47

List of material topics

2019 CSR – Appendix and index

102-48

Restatements of information

Only comparisons were made with previous reports if the data collection was based on the same principles.

102-49

Changes in reporting

none

102-50

Reporting period

Calendar year, 01.01. – 31.12. 2019

102-51

Date of most recent report

27 February 2019

102-52

Reporting cycle

annual

102-53

Contact point for questions regarding the report

2019 CSR – Contact

102-54

Claims of reporting in accordance with the GRI Standards

This report has been prepared in accordance with the GRI Standards: Core option

102-55

GRI content index

 

102-56

External assurance

This report has not been externally audited

201

Economic performance 2016

 

103-1/2/3

Management approach

 

201-1

Direct economic value generated and distributed

2019 CSR – Economy

2019 Annual Report – Annual accounts

201-3

Defined benefit plan obligations and other retirement plans

2019 Annual Report – Notes to the consolidated financial statements

204

Procurement Practices 2016

 

103-1/2/3

Management approach

 

204-1

Proportion of spending on local suppliers

2019 CSR – Compliance

205

Anti-Corruption 2016

 

103-1/2/3

Management approach

 

205-1

Operations assessed for risks related to corruption 

205-2

Communication and training about anti-corruption policies and procedures

2019 CSR – Compliance

205-3

Confirmed incidents of corruption and actions taken

2019 CSR – Compliance

302

Energy 2016

 

103-1/2/3

Management approach

 

302-1

Energy consumption within the organization

2019 CSR – Environment

302-3

Energy intensity

2019 CSR – Environment

305

Emissions 2016

 

103-1/2/3

Management approach 

305-1

Direct (Scope 1) GHG emissions

2019 CSR – Environment

305-2

Energy indirect (Scope 2) GHG emissions

2019 CSR – Environment

307

Environmental compliance 2016

 

103-1/2/3

Management approach

 

307-1

Non-compliance with environmental laws and regulations

2019 CSR – Compliance

401

Employment 2016

 

103-1/2/3

Management approach

 

401-1

New employee hires and employee turnover

2019 CSR – Society

401-2

Benefits provided to full-time employees that are not provided to temporary or part-time employees

None. Identical company services and benefits for all employees

403

Occupational Health and Safety 2016

 

103-1/2/3

Management approach

 

403-2

Hazard identification, risk assessment, and incident investigation

2019 CSR – Society

404

Training and Education 2016

 

103-1/2/3

Management approach

 

404-1

Average hours of training per year per employee

2019 CSR – Society

404-2

Programs for upgrading employee skills and transition assistance programs

2019 CSR – Society

404-3

Percentage of employees receiving regular performance and career development reviews

2019 CSR – Society

405

Diversity and Equal Opportunity 2016

 

103-1/2/3

Management approach

 

405-1

Diversity of governance bodies and employees

2019 Annual Report / Organisation

2019 CSR – Society

405-2

Ratio of basic salary and remuneration of women to men 

406

Non-Discrimination 2016

 

103-1/2/3

Management approach

 

406-1

Incidents of discrimination and corrective actions taken

2019 CSR – Compliance

418

Customer Privacy 2016 

103-1/2/3

Management approach

 

418-1

Substantiated complaints concerning breaches of customer privacy and losses of customer data

2019 CSR – Compliance

419

Socio-economic Compliance 2016

 

103-1/2/3

Management approach

 

419-1

Non-compliance with laws and regulations in the social and economic area

2019 CSR – Compliance